MyHeritage DNA Reviews: How Does This At Home Test Measure Up?

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Journal with old photosCaution: You might want to steer clear of a DNA test unless you want to give your spouse proof that you are indeed a Neanderthal. But seriously, you can discover Neanderthal genes and much more with an at-home DNA test. Check out our MyHeritage DNA reviews to see if this is the test for you.

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Article Overview

MyHeritage Review

Vs Other Companies

Review Overview

DNA Tests Offered
Storage & Privacy Policy
Online Community
Customer Support


MyHeritage DNA is among the most affordable tests on the market, and they have a lot of ethnic regions to discover your heritage. While you can access their online community, you have to pay a hefty subscription fee to do so. We'd also like to know how they store your sample once they're finished testing (although their lab has a strict privacy policy).

How Do At Home DNA Tests Work?

Using a MyHeritage’s DNA test to find out ancestry is similar to using other at home DNA tests. They’re unbelievably quick and easy, and at home DNA test accuracy is 99.9%. This means you can precisely identify your living relatives and ancestors. Here’s how it works:

  1. Order the test online.
  2. Simply swab your cheek and place the swab in the provided tube.
  3. Use the pre-labeled envelope included in the kit to mail your sample to the MyHeritage DNA lab for analysis.
  4. View your results online in 4 weeks.

MyHeritage DNA Key FeaturesMyHeritage logo

  • Test DNA for heritage with a simple cheek swab
  • Testing lab holds CLIA certification and CAP accreditation and adheres to strict privacy policies
  • DNA matching for cousins
  • Ethnicity percentile-based results from 42 regions around the world
  • Can import DNA testing results from AncestryDNA, 23andMe and other companies
  • Website supports 40 languages
  • Access to MyHeritage Family Tree Builder
  • is one of the most popular genealogical sites



  • Competitive pricing for Autosomal DNA test
  • Reliable security for DNA test samples and results
  • DNA database of more than 1 million people
  • Provides biogeographical ancestry analysis
  • Can upload raw DNA data from other services and gives you raw data results from your MyHeritage DNA test
  • Good online community forums and customer service
  • Expensive premium membership cost if you want to research their massive database of family trees and records
  • No separate Y-DNA or mtDNA testing
  • Doesn’t offer targeted genealogical DNA projects available to join on website
  • Doesn’t provide health-related DNA test
  • No information on website about long-term DNA sample storage

How Much Does MyHeritage Cost?

  • $68.00 Autosomal MyHeritage DNA kit (cheek swab)
  • Results in 3-4 weeks

How Do Consumers Weigh In On MyHeritage DNA?

Here’s some of the customer feedback on MyHeritage DNA that we’ve found from around the web.

Positive Reviews

Even though the DNA identity results were slightly hard to comprehend initially, I was greatly helped with questions over phone by their helpful customer support rep Desmond, who better explained results and the ever evolving DNA reporting processes. Shortly afterward I received an updated report that showed more expected cultural identity and percentages, just as Desmond predicted likely to happen. Kudos… – B.R., Sitejabber 2/7/2018

I got one test done for myself and it was amazing and soon after I had a second one done for my husband. We asume that we know where we come from but you’d be surprised. I have to say too that the customer service is excellent. Thank you Maor for answering all my questions with such kindness. – Monica O., TrustPilot 1/1/2018

Negative Reviews

Purchased 2 kits (me and my husband). Got the results last Friday and was very excited about the results and shared with my entire family. 2 days later when I went to print my results, results had changed for me and my husband! Never got a notification that new results were published. Customer support said they recalculated all kits processed after a certain date. I don’t know how DNA can change and I can’t believe either of the reports. Not a credible company. Waste of money. – Susan M., Sitejabber 2/8/2018

Brought a DNA kit but once it came there were missing items in kit. Tried to contact them but the phone is never answered and they do not respond to messages left. Out of pocket with a kit i cannot use. The only way i can get my money back is through the small claims court. No customer services whatsoever. Pathetic. – Dave Tom, TrustPilot 2/3/2018

MyHeritage DNA Versus Top 3 Competitors

See the key differences between MyHeritage DNA and other DNA test providers.

MyHeritage DNA vs 23andMe

  • 23andMe offers health-related DNA results, while MyHeritage does not.
  • The MyHeritageDNA test kit is significantly less expensive than 23andMe’s tests.
  • MyHeritage has a highly active online community; 23andMe does not.

MyHeritage DNA vs AncestryDNA

  • You can upload your raw DNA results from AncestryDNA, 23andMe and FamilyTree DNA to MyHeritage’s database. AncestryDNA doesn’t allow you to upload other companies’ results.
  •’s DNA database is much larger than MyHeritage.

MyHeritage DNA vs FamilyTree DNA

  • FamilyTree DNA (FTNDA) offers three separate types of DNA ancestry tests (autosomal, mtDNA and Y-DNA), but MyHeritageDNA only sells an autosomal DNA ancestry test.
  • MyHeritage’s database of genealogical records, family trees and other research tools is much larger than that of FTNDA.

What’s Your Ethnic Makeup?

MyHeritage DNA will give you a percentage breakdown of your ethnicity from 40+ regions around the world. Check out this video to see how you’ll view your results online.

What’s The Best DNA Test For Ancestry?

Want to learn more about DNA testing? Not sure after reading our MyHeritage DNA test review? Check out our DNA ancestry test reviews, which give you all the info you need to know about how DNA tests work, what the results mean, how to interpret them, and more. We compare the top 6 companies in the DNA testing space, so head on over and see how MyHeritage DNA stacks up against the competition.

What are you hoping to learn from an at-home DNA test?

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An international traveler since she was under 10 years old, Sally loves exploring the world’s mysteries first hand. Her favorite destinations? Greece and the British Virgin Islands. She grew up learning to question, explore, and discover new things and ideas — it’s probably why she went into journalism as a career! She loves what the Internet has brought to research and exploration, but she still hits the ground to travel whenever she gets the chance.

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