23andMe Reviews: Will You Discover Shocking Health & Ancestry Results?

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23andMe kitWondering if you’ll be diagnosed with a disease later in life? Could the condition skip you but be passed on to your children? You can learn about your health and ancestry all with a spit of your saliva. Okay, maybe it takes a little more than one spit, but it’s a super simple sample that you can send in and have results within weeks.

Visit 23andMe’s Website

Article Overview


Compared To Other Tests

Review Overview

DNA Tests Offered
Storage & Privacy Policy
Online Community
Customer Support


23andMe lost points for only offering autosomal DNA results and not mtDNA or y-chromosome details. It was also docked for having a slightly more expensive kits and a smaller online community forum database than others. There are more extensive privacy and storage guidelines for 23andMe, which impressed us.

Key Features

  • Saliva sample
  • Results in 6-8 weeks
  • Discover ancestry and health-related results (Note: Just because you test positive for a risk variant, it doesn’t mean you will develop the condition.)
  • 5 ancestry reports
  • 7 health results
  • 42 carrier status reports
  • 8 wellness reports
  • 22 trait reports

What Reports Are Included For 23andMe?

5 Ancestry Reports

  1. Ethnic Composition
  2. Maternal Haplogroups
  3. Neanderthal Ancestry
  4. Paternal Haplogroups
  5. Your DNA Family

7 Health Results

Below are the FDA-approved genetic health risk reports included for this 23andMe health review.

  1. Age-Related Macular Degeneration
  2. Alpha-1 Antitrypsin Deficiency
  3. Celiac Disease
  4. Hereditary Hemochromatosis
  5. Hereditary Thrombophilia
  6. Late-onset Alzheimer’s Disease
  7. Parkinson’s Disease

42 Carrier Status Reports

  2. Agenesis of the Corpus Callosum with Peripheral Neuropathy
  3. Autosomal Recessive Polycystic Kidney Disease
  4. Beta Thalassemia and Related Hemoglobinopathies
  5. Bloom Syndrome
  6. Canavan Disease
  7. Congenital Disorder of Glycosylation Type 1a
  8. Cystic Fibrosis
  9. D-Bifunctional Protein Deficiency
  10. Dihydrolipoamide Dehydrogenase Deficiency
  11. Familial Dysautonomia
  12. Fanconi Anemia Group C
  13. GRACILE Syndrome
  14. Gaucher Disease Type 1
  15. Glycogen Storage Disease Types Ia
  16. Glycogen Storage Disease Type Ib
  17. Hereditary Fructose Intolerance
  18. Herlitz Junctional Epidermolysis Bullosa
  19. Leigh Syndrome, French Canadian Type
  20. Limb-Girdle Muscular Dystrophy Type 2D
  21. Limb-Girdle Muscular Dystrophy Type 2E
  22. Limb-Girdle Muscular Dystrophy Type 2I
  23. MCAD Deficiency
  24. Maple Syrup Urine Disease Type 1B
  25. Mucolipidosis Type IV
  26. Neuronal Ceroid Lipofuscinosis (CLN5-Related)
  27. Neuronal Ceroid Lipofuscinosis (PPT1-Related)
  28. Niemann-Pick Disease Type A
  29. Nijmegen Breakage Syndrome
  30. Nonsyndromic Hearing Loss and Deafness, DFNB1
  31. Pendred Syndrome and DFNB4 Hearing Loss
  32. Phenylketonuria and Related Disorders
  33. Primary Hyperoxaluria Type 2
  34. Rhizomelic Chondrodysplasia Punctata Type 1
  35. Salla Disease
  36. Sickle Cell Anemia
  37. Sjögren-Larsson Syndrome
  38. Tay-Sachs Disease
  39. Tyrosinemia Type I
  40. Usher Syndrome Type 1F
  41. Usher Syndrome Type 3A
  42. Zellweger Syndrome Spectrum

8 Wellness Reports

  1. Alcohol flush reaction
  2. Caffeine consumption
  3. Deep sleep
  4. Genetic weight
  5. Lactose intolerance
  6. Muscle composition
  7. Saturated fat and weight
  8. Sleep movement

22 Trait Reports

  1. Asparagus odor detection
  2. Back hair (men only)
  3. Bald spot (men only)
  4. Bitter taste perception
  5. Cheek dimples
  6. Cleft chin
  7. Earlobe type
  8. Earwax type
  9. Eye color
  10. Finger length ratio
  11. Freckles
  12. Hair curliness
  13. Light or dark hair
  14. Male hair loss
  15. Newborn hair amount
  16. Photic sneeze reflex
  17. Red hair
  18. Skin pigmentation
  19. Sweet taste preference
  20. Toe length ratio
  21. Unibrow
  22. Widow’s peak



  • Large database of 5 million people
  • Offers some health-related DNA test results
  • Test samples and results are secure for privacy
  • Provides chromosome browser to compare shared chromosomal segments
  • Provides ethnicity estimates for 120 global regions
  • Gives you raw data results
  • Stores your DNA sample
  • DNA autosomal test more expensive than our top two winners
  • Doesn’t offer separate, in-depth Y-DNA or mtDNA testing
  • No genealogical DNA projects available to join on website
  • Can’t upload raw DNA data from other services
  • Genealogical community forums are lacking compared to our top two choices
  • Harder to connect with genetic matches (they must approve sharing contact information, and members say many don’t)

23andMe Price

  • $99 – Ancestry DNA test (saliva sample)
  • $199 – Ancestry + Health DNA testing kit
  • $9.95 shipping via 23andMe website
  • View all options

23andMe Coupon

23andMe occasionally has time-sensitive coupons!

What Comes In A 23andMe Kit?

Take a look at what’s included in a 23andMe Ancestry + Health DNA kit in the unboxing video below.

23andMe Competitors

Below are some critical differences between 23andMe and its competitors.

23andMe vs African Ancestry

  • African Ancestry focuses solely on Africa, whereas 23andMe is worldwide.
  • African Ancestry has more limited results than 23andMe does.
  • 23andMe can test for health and ancestry, African Ancestry only tests ancestry.

23andMe vs AncestryDNA

  • Ancestry.com’s DNA database has 7 million people compared to 23andMe, which has 3 million people.
  • 23andMe’s genealogical community forums are lacking compared to AncestryDNA’s.
  • Easier to connect with genetic matches on AncestryDNA versus 23andMe.

23andMe vs Family Tree DNA

  • 23andMe’s database has 3 million people compared to Family Tree DNA’s, which is only 950,000+ people.
  • Family Tree DNA doesn’t offer any health-related DNA testing.
  • Family Tree DNA offers Autosomal DNA and in-depth Y-DNA and mtDNA testing kits. This is the only site to offer this. 23andMe only offers Autosomal DNA testing.

23andMe vs MyHeritage DNA

  • 23andMe offers health-related DNA results, while MyHeritage does not.
  • The MyHeritageDNA test kit is significantly less expensive than 23andMe’s tests.
  • MyHeritage has a highly active online community; 23andMe does not.

23andMe vs Vitagene

  • Vitagene does not test for genetic predisposition, 23andMe does.
  • Vitagene costs $49 for the health report and $99 for the health and ancestry report. 23andMe is more expensive at $99 for the ancestry report and $199 for the ancestry and health report.
  • Vitagene only has participation in the USA while 23andMe is available worldwide.

What Is The Best DNA Test?

Visit 23andMe’s Website

Find out how 23andMe stacks up against Family Tree DNA, Ancestry DNA and other 23andMe competitors in our Best DNA Test article. Are there companies better than 23andMe? Find out in this comparison.

What Do People Think Of 23andMe?

Positive Reviews

I paid for and picked up the kit at my nearby Best Buy location so I didn’t have to wait for it to arrive from the 23AndMe warehouse. I had two options that I could pay for online when I registered my kit. I sent my sample to them that same day. I was very happy that I got my results back so quickly. – djELITEdotC, 8/11/2017 Best Buy

After 40 years of searching, a relative surfaced and I located my birth family with 2 full brothers. – Wayne, 1/4/2017 Trust Pilot

Negative Reviews

When I received my reports, I had a question about printing it. I tried doing it on 2 different laptops – the new one with Google Chrome, the old one with IE. It simply would not print, although the print prompt was there. After being on hold for 17 minutes to speak to someone, that person did not understand what I said, claiming 23andme doesn’t allow some of the reports to be printed. It didn’t matter that I read everything to him which I saw on the screen, which clearly said I can print anything I want…it was like talking to a malfunctioning robot. I finally hung up and tried calling again 10 minutes later, on hold for 16 minutes, and got the same person, who did not appear to be located in the USA. The connection went bad (not sure it was “staged” or a bad line), and I didn’t call again. There is NO way to contact anyone who knows their product! I wasn’t even able to access customer service on their website! Would never recommend them to anyone. – Gitta B., 2/13/2018 BBB

Terrible customer service and delivery times. When trying to ask for an update on your dispatched order all you get is a link to submit a request that never gets answered… – Alexandra S., 2/6/2018 Trust Pilot

My Personal Experience With 23andMe

Exploring Life’s Mysteries purchased a 23andMe Ancestry and Health DNA testing kit for me to try and review. I’m still waiting for my results to arrive, but once I receive them, I’ll be sure to update this section and share that experience with you all. Until then, I’ll share my thoughts on the company and ease of sending my saliva sample in.

Registering My 23andMe Kit

This process was super simple. All I had to do was use the code on the side of the test tube and create an account on 23andMe’s website. The website also lets me know which step my kit is in throughout the testing process.

Providing The Saliva Sample

23andme Saliva Sample23andMe made this extremely simple. There were clear directions on how to fill the test tube with saliva and a clearly marked “Fill To” line. (Note, if you do a 23andMe test, you want the spit to be to the fill line, not the bubbles. Additionally, make sure you don’t eat or drink anything 30 minutes before completing the sample.) 

After I filled the tube with my saliva, I added the solution cap and shook it for about 5 seconds, per the directions. I then removed the solution cap and added the regular cap to prepare the sample for shipment. The kit came with a prepaid return box, which had directions on it as well.

I loved that the box was small and could be dropped off in a USPS collection box or placed in a mailbox. (Not waiting in long lines at USPS is always a plus in my book!) It was straightforward to place the test tube in the sealed bag and in the return box and send it off for testing. The box included a tracking number on it which is handy to see when the lab will receive my results.

Health Reports

First of all, I really like that I’ll be receiving ancestry and health results with one single test. I think it’s really cool that I can receive reports about diseases that I could potentially be diagnosed with later in life. However, this isn’t the test for everyone.

23andMe warns users about the anxiety or depression you may feel if you receive health results that are less than ideal. I think this is important because it shows 23andMe cares about its customers and doesn’t want the test results to cause stress.

23andMe health report screenshot

Personally, I’m a very curious individual and like to know as much as possible, so I opted to receive the reports.

While I Wait For My Results

There are many surveys I can take to help with 23andMe research on the website. I took a few of these and may take more as I check in on the progress of my sample.

Speaking of the website, I’m impressed with how easy it is to navigate and how professional it looks. It has a clean layout and is very user-friendly.

Remember to check back in (around the beginning of May 2018) for a personal 23andMe genetic testing review and to see if 23andMe accuracy is comparable to my grandfather’s ancestry book.

Share your 23andMe genetic testing reviews with us!

Disclaimer: The information provided through this website should not be used for diagnosing or treating a health problem or a disease. It is not a substitute for professional care. If you have or suspect you may have a health problem, you should consult your health care provider.
Kimberly is always up for an adventure. She’s used to living out of a suitcase and travels consistently. Her first time out of the country was to Thailand, where she spent 4 1/2 months traveling throughout southeast Asia. Kimberly enjoys exploring new places and diving into new cultures. While Kimberly isn’t traveling you can find her trying a new recipe in the kitchen, spending time outside or just lounging at home.

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