23andMe Reviews: Will You Discover Shocking Health & Ancestry Results?

To sustain this free service, we receive affiliate commissions via some of our links. This doesn’t affect rankings. Our review process.

23andMe kitWondering if you’ll be diagnosed with a disease later in life? Could the condition skip you but be passed on to your children? You can learn about your health and ancestry all with a spit of your saliva. Okay, maybe it takes a little more than one spit, but it’s a super simple sample that you can send in and have results within weeks.

Visit 23andMe’s Website

Article Overview

 23andMe

Compared To Other Tests

23andMe Review

4.25 / 5
23andMe Review
DNA Tests Offered 4.0
Storage & Privacy Policy 4.8
Pricing 4.0
Online Community 4.0
Customer Support 4.5

Pros

  • Large database of 3 million people
  • Offers some health-related DNA test results
  • Test samples and results are secure for privacy
  • Provides chromosome browser to compare shared chromosomal segments
  • Provides ethnicity estimates for 150 global regions
  • Gives you raw data results
  • Stores your DNA sample

Cons

  • DNA autosomal test more expensive than our top two winners
  • Doesn’t offer separate, in-depth Y-DNA or mtDNA testing
  • No genealogical DNA projects available to join on website
  • Can’t upload raw DNA data from other services
  • Genealogical community forums are lacking compared to our top two choices
  • Harder to connect with genetic matches (they must approve sharing contact information, and members say many don’t)

Key Features

  • Saliva sample
  • Results in 6-8 weeks
  • Discover ancestry and health-related results (Note: Just because you test positive for a risk variant, it doesn’t mean you will develop the condition.)
  • 5 ancestry reports
  • 8 health results
  • 43 carrier status reports
  • 8 wellness reports
  • 22 trait reports

What Reports Are Included For 23andMe?

5 Ancestry Reports

  1. Ethnic Composition
  2. Maternal Haplogroups
  3. Neanderthal Ancestry
  4. Paternal Haplogroups
  5. Your DNA Family

8 Health Results

Below are the FDA-approved genetic health risk reports included for this 23andMe health review.

  1. Age-Related Macular Degeneration
  2. Alpha-1 Antitrypsin Deficiency
  3. BRCA1/BRCAS2
  4. Celiac Disease
  5. Hereditary Hemochromatosis (HFE-Related)
  6. Hereditary Thrombophilia
  7. Late-onset Alzheimer’s Disease
  8. Parkinson’s Disease

43 Carrier Status Reports

  1. ARSACS
  2. Agenesis of the Corpus Callosum with Peripheral Neuropathy
  3. Autosomal Recessive Polycystic Kidney Disease
  4. Beta Thalassemia and Related Hemoglobinopathies
  5. Bloom Syndrome
  6. Canavan Disease
  7. Congenital Disorder of Glycosylation Type 1a
  8. Cystic Fibrosis
  9. D-Bifunctional Protein Deficiency
  10. Dihydrolipoamide Dehydrogenase Deficiency
  11. Familial Dysautonomia
  12. Familial Hyperinsulinism (ABCC8-Related)
  13. Fanconi Anemia Group C
  14. GRACILE Syndrome
  15. Gaucher Disease Type 1
  16. Glycogen Storage Disease Types Ia
  17. Glycogen Storage Disease Type Ib
  18. Hereditary Fructose Intolerance
  19. Herlitz Junctional Epidermolysis Bullosa
  20. Leigh Syndrome, French Canadian Type
  21. Limb-Girdle Muscular Dystrophy Type 2D
  22. Limb-Girdle Muscular Dystrophy Type 2E
  23. Limb-Girdle Muscular Dystrophy Type 2I
  24. MCAD Deficiency
  25. Maple Syrup Urine Disease Type 1B
  26. Mucolipidosis Type IV
  27. Neuronal Ceroid Lipofuscinosis (CLN5-Related)
  28. Neuronal Ceroid Lipofuscinosis (PPT1-Related)
  29. Niemann-Pick Disease Type A
  30. Nijmegen Breakage Syndrome
  31. Nonsyndromic Hearing Loss and Deafness, DFNB1
  32. Pendred Syndrome and DFNB4 Hearing Loss
  33. Phenylketonuria and Related Disorders
  34. Primary Hyperoxaluria Type 2
  35. Rhizomelic Chondrodysplasia Punctata Type 1
  36. Salla Disease
  37. Sickle Cell Anemia
  38. Sjögren-Larsson Syndrome
  39. Tay-Sachs Disease
  40. Tyrosinemia Type I
  41. Usher Syndrome Type 1F
  42. Usher Syndrome Type 3A
  43. Zellweger Syndrome Spectrum

8 Wellness Reports

  1. Alcohol flush reaction
  2. Caffeine consumption
  3. Deep sleep
  4. Genetic weight
  5. Lactose intolerance
  6. Muscle composition
  7. Saturated fat and weight
  8. Sleep movement

22 Trait Reports

  1. Asparagus odor detection
  2. Back hair (men only)
  3. Bald spot (men only)
  4. Bitter taste perception
  5. Cheek dimples
  6. Cleft chin
  7. Earlobe type
  8. Earwax type
  9. Eye color
  10. Finger length ratio
  11. Freckles
  12. Hair curliness
  13. Light or dark hair
  14. Male hair loss
  15. Newborn hair amount
  16. Photic sneeze reflex
  17. Red hair
  18. Skin pigmentation
  19. Sweet taste preference
  20. Toe length ratio
  21. Unibrow
  22. Widow’s peak

Price

  • $99 – Ancestry DNA test (saliva sample)
  • $199 – Ancestry + Health DNA testing kit
  • $9.95 shipping via 23andMe website
  • View all options

Coupon

23andMe occasionally has time-sensitive coupons including a Holiday Offer: Save 30% on each kit through December 25th, 2018. Click here to take advantage of these limited time deals.

What Comes In A 23andMe Kit?

Take a look at what’s included in a 23andMe Ancestry + Health DNA kit in the unboxing video below.

23andMe Competitors

Below are some critical differences between 23andMe and its competitors.

23andMe vs African Ancestry

  • African Ancestry focuses solely on Africa, whereas 23andMe is worldwide.
  • African Ancestry has more limited results than 23andMe does.
  • 23andMe can test for health and ancestry, African Ancestry only tests ancestry.

23andMe vs AncestryDNA

  • Ancestry.com’s DNA database has 10 million people compared to 23andMe, which has 3 million people.
  • 23andMe’s genealogical community forums are lacking compared to AncestryDNA’s.
  • Easier to connect with genetic matches on AncestryDNA versus 23andMe.

See all the differences between 23andMe and AncestryDNA

23andMe vs Family Tree DNA

  • 23andMe’s database has 3 million people compared to Family Tree DNA’s, which is only 989,000+ people.
  • Family Tree DNA doesn’t offer any health-related DNA testing.
  • Family Tree DNA offers Autosomal DNA and in-depth Y-DNA and mtDNA testing kits. This is the only site to offer this. 23andMe only offers Autosomal DNA testing.

23andMe vs MyHeritage DNA

  • 23andMe offers health-related DNA results, while MyHeritage does not.
  • The MyHeritageDNA test kit is significantly less expensive than 23andMe’s tests.
  • MyHeritage has a highly active online community; 23andMe does not.

23andMe vs Vitagene

  • Vitagene does not test for genetic predisposition, 23andMe does.
  • Vitagene costs $49 for the health report and $99 for the health and ancestry report. 23andMe is more expensive at $99 for the ancestry report and $199 for the ancestry and health report.
  • Vitagene only has participation in the USA while 23andMe is available worldwide.

What Do People Think Of 23andMe?

Positive Reviews

I paid for and picked up the kit at my nearby Best Buy location so I didn’t have to wait for it to arrive from the 23AndMe warehouse. I had two options that I could pay for online when I registered my kit. I sent my sample to them that same day. I was very happy that I got my results back so quickly. – djELITEdotC, 8/11/2017 Best Buy

After 40 years of searching, a relative surfaced and I located my birth family with 2 full brothers. – Wayne, 1/4/2017 Trust Pilot

Negative Reviews

When I received my reports, I had a question about printing it. I tried doing it on 2 different laptops – the new one with Google Chrome, the old one with IE. It simply would not print, although the print prompt was there. After being on hold for 17 minutes to speak to someone, that person did not understand what I said, claiming 23andme doesn’t allow some of the reports to be printed. It didn’t matter that I read everything to him which I saw on the screen, which clearly said I can print anything I want…it was like talking to a malfunctioning robot. I finally hung up and tried calling again 10 minutes later, on hold for 16 minutes, and got the same person, who did not appear to be located in the USA. The connection went bad (not sure it was “staged” or a bad line), and I didn’t call again. There is NO way to contact anyone who knows their product! I wasn’t even able to access customer service on their website! Would never recommend them to anyone. – Gitta B., 2/13/2018 BBB

Terrible customer service and delivery times. When trying to ask for an update on your dispatched order all you get is a link to submit a request that never gets answered… – Alexandra S., 2/6/2018 Trust Pilot

My Personal Experience With 23andMe

Exploring Life’s Mysteries purchased a 23andMe Ancestry and Health DNA testing kit for me to try and review. After submitting my results the first time, they came back “insufficient to produce genotyping results.” 23andMe said this is uncommon, but does occur occasionally, so the company sent me a replacement kit. I was worried I’d have to wait another 4+ weeks for my results, but the results came quickly.

My 23andMe Results

There are 5 categories with results from my 23andMe DNA test: Health Reports, Carrier Status, Genetic Health Risk, Traits and Wellness. I’ll briefly discuss the main takeaways from each report to give you an idea of what you could expect if you submitted a sample to 23andMe.

Ancestry Reports Results

My ancestry report was pretty uneventful, but I don’t mean that in a bad way. My maternal grandfather has a book dating back multiple generations that includes family tree information and our ancestry composition. I remember as a young girl doing a class project on my family’s heritage and that book was extremely helpful.

23andMe Ancestry Report Screenshot

23andMe’s results for my ancestry report confirmed everything I already knew, which gives me peace of mind knowing that the results and the book were similar.

Carrier Status Results

My carrier status report had 0 out of 43 highlights, I was ecstatic about this. Knowing that the variants 23andMe conducts were not detected in my saliva gives me a little peace of mind knowing that any future children I may have are not at increased risk for obtaining some diseases. (Although, 23andMe notes for all of its tests that diseases can still be obtained since it does not test for every variant possible.)

Genetic Health Risk Results

I have 3 out of 8 highlighted reports for genetic health risk:

  • Age related macular degeneration (vision loss in older adults)
  • Celiac disease (consumption of gluten damages the small intestine)
  • Hereditary hemochromatosis (HFE-related) (absorption of too much dietary iron)

I was pretty pleased with these results. Not that these three highlights couldn’t be serious, but there were other reports I was more concerned about that came back undetected:

  • BRCA1/BRCA2 (associated with an increased risk of developing breast and ovarian cancer and other types of cancer)
  • Late-onset Alzheimer’s Disease (memory loss, cognitive decline and personality shifts)
  • Parkinson’s Disease (tremor, muscle stiffness and problems with movement)

23andMe Genetic Health Risk Report Screenshot

I shared the results with my husband and we were ecstatic. Although I could still fall ill with one of these diseases, it’s comforting knowing the variants tested were undetected.

My husband stated that he could never read results like this because he would take negative results as a death sentence. I don’t blame him one bit. I’m very fortunate with the results I received and understand why someone may opt out of reading the health risk results.

Personally, I’ve always been a curious person and like to know as much as possible about something ahead of time to help prepare me. Although reading results that I had increased risk for certain cancers, Alzheimer’s and/or Parkinson’s would’ve been terrible to learn, I would also be happy to know that I could come to terms with the possibility of me obtaining those diseases sooner than later.

I realize it’s easy for me to say that is how I would react, but I truly believe that. My mother was diagnosed with ALS (Amyotrophic Lateral Sclerosis), also known as Lou Gehrig’s Disease, in 2016 and died in 2017. I spent the weeks and months following her diagnosis researching and learning everything I could about the disease and how she could live longer. In the end, the information was helpful, but I wish I would’ve spent that time calling her on the phone and spending more time with her instead of stewing over her fatal illness.

Traits Results

Some of the traits 23andMe tested for crack me up, asparagus odor detection (in urine), earwax type, toe length ratio, etc. I have 0 out of 19 highlighted reports for my traits results. This was a less interesting for me because I had taken some surveys through 23andMe and I recall some of the questions being asked. Although (nearly) all of the results are correct, I wonder if my results are genuine here or if they were just taken from the surveys I answered.

However, some of the results I remember not being asked about and they are still correct, so it’s still cool to know that my DNA results show that my ring fingers are are longer than my index fingers and my big toe is longer than my other toes.

The one result that was off on this one (sort of) was that it said I was likely to prefer salty snacks opposed to sweet snacks. Typical me prefers a chocolate candy bar or yummy pastry. However, at the time I took this test I was pregnant and I have been leaning towards the salty and savory snacks lately. So I won’t be too hard on 23andMe for this one.

Overall, these results weren’t much of a shocker to me since I know I don’t have dimples, my eye color is hazel, I have red hair, many freckles and light skin. I know my physical traits, but it was still fascinating to know these items can be detected in my DNA.

23andMe Traits Report Screenshot

Wellness Results

My wellness results highlighted 3 out of 8 reports. I wasn’t totally bummed at these results except that my muscle composition is uncommon in elite power athletes. However, perhaps 23andMe meant that I’m superior than elite power athletes and have astonishing muscle composition, but I won’t hold my breath on that one!

23andMe Wellness Report Screenshot

Registering My 23andMe Kit

This process was super simple. All I had to do was use the code on the side of the test tube and create an account on 23andMe’s website. The website also lets me know which step my kit is in throughout the testing process.

Providing The Saliva Sample

23andme Saliva Sample23andMe made this extremely simple. There were clear directions on how to fill the test tube with saliva and a clearly marked “Fill To” line. (Note, if you do a 23andMe test, you want the spit to be to the fill line, not the bubbles. Additionally, make sure you don’t eat or drink anything 30 minutes before completing the sample.) 

After I filled the tube with my saliva, I added the solution cap and shook it for about 5 seconds, per the directions. I then removed the solution cap and added the regular cap to prepare the sample for shipment. The kit came with a prepaid return box, which had directions on it as well.

I loved that the box was small and could be dropped off in a USPS collection box or placed in a mailbox. (Not waiting in long lines at USPS is always a plus in my book!) It was straightforward to place the test tube in the sealed bag and in the return box and send it off for testing. The box included a tracking number on it which is handy to see when the lab will receive my results.

Health Reports

First of all, I really like that I received ancestry and health results with one single test. I think it’s really cool that I can receive reports about diseases that I could potentially be diagnosed with later in life. However, this isn’t the test for everyone.

23andMe warns users about the anxiety or depression you may feel if you receive health results that are less than ideal. I think this is important because it shows 23andMe cares about its customers and doesn’t want the test results to cause stress.

23andMe health report screenshot

Personally, I’m a very curious individual and like to know as much as possible, so I opted to receive the reports.

Am I Happy With My Results?

Visit 23andMe’s Website

Overall, I’m pleased with my experience with 23andMe. It’s fun to learn more about my ancestry and health and I can share the information with other family members. If you’re someone who has low anxiety and doesn’t stress out too easily, then I’d recommend this test to you.

However, if finding out you have characteristics in your DNA that are associated with fatal illnesses will weigh on you, I recommend choosing an ancestry specific DNA test and not one that includes health results.

Another Positive Experience

We reached out to our networking asking for any success stories from using DNA tests and Charlie Basham shared his personal experience of using 23andMe to discover his paternal roots. Read about it below.

I was adopted at birth 67 years ago and throughout my life I’ve lived with a sense of loss and abandonment. I really didn’t know who I was. Did I come from a clan of heroes or horse thieves? I had to find out some day. If anything, to pass the info on to my daughters.

In my 20’s I began a 40 year frustrating and disappointing search for my birth parents. This was well before the DNA search process was available. I hit dead ends every step of the way. Finally I tapped into an amazing underground network of “professional” adoption searchers on the Internet. Within days (and after a $400 cash bribe to a government worker) I found my birth mother– unfortunately it was 30 days after she’d passed away. She took to her grave all hope of finding my birth father!

But I excitedly dug into my birth mother’s ancestors. I found mostly farmers, carpenters and merchants. But I also discovered a 3X great grandfather who had a well-documented Civil War experience tied directly to President Lincoln and John Wilkes Booth. Simply put, my kin’s Union Army war actions in North Carolina indirectly helped prevent Lincoln’s kidnapping by Booth in Washington D.C. But it may have also indirectly led to Lincoln’s assignation a few weeks later!

Granted, it took some digging on his part, but through the magic of DNA testing he was able to uncover some deep mysteries and have peace mind knowing who some of his relatives are.

Additional Reading

Find out how 23andMe stacks up against Family Tree DNA, Ancestry DNA and other 23andMe competitors in our Best DNA Test article. Are there companies better than 23andMe? Find out in this comparison.

Share your 23andMe genetic testing reviews with us!

Disclaimer: The information provided through this website should not be used for diagnosing or treating a health problem or a disease. It is not a substitute for professional care. If you have or suspect you may have a health problem, you should consult your health care provider.
Kimberly is always up for an adventure. She’s used to living out of a suitcase and travels consistently. Her first time out of the country was to Thailand, where she spent 4 1/2 months traveling throughout southeast Asia. Kimberly enjoys exploring new places and diving into new cultures. While Kimberly isn’t traveling you can find her trying a new recipe in the kitchen, spending time outside or just lounging at home.

Leave a Reply

avatar