AncestryDNA Test Reviews: Want to Find DNA Family Matches?

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Old family photoAre you interested in having your DNA tested to find answers to your family’s lineage? The AncestryDNA test can give you a breakdown of regions in the world where your ancestors lived, help connect you with living relatives and assist you in filling in your family tree. is the most popular genealogical research tool online, and its DNA testing service merits serious consideration. AncestryDNA is our number two pick as the best DNA ancestry test. Check out our AncestryDNA test reviews to see how this autosomal DNA test can help you uncover your heritage.Ancestry DNA logo

Visit AncestryDNA’s Website

Review Overview

DNA Tests Offered
Storage & Privacy Policy
Online Community
Customer Service


AncestryDNA gives you an excellent database and online community where you can compare your results, and their DNA test is among the best. Their pricing is a bit higher than some of their competitors, and we can't ignore complaints about their unreliable customer service.

AncestryDNA Key Features

  • They analyze more than 700,000 genetic markers from your saliva sample
  • Database of 3 million DNA samples
  • Get ethnicity results from 26 regions around the world
  • Access to millions of family trees – read our genealogy software review
  • Largest online community when compared to similar services
  • New Genetics Communities feature helps you pinpoint where your recent ancestors lived in North America and where they migrated from



  • cost for Autosomal DNA test is competitive
  • Largest database of ancestry DNA testing companies we reviewed
  • DNA test samples and results stored securely (stores your sample indefinitely)
  • Excellent online community and customer service
  • Biogeographical ancestry analysis provided
  • Ability to connect with your genetic matches via email and message boards
  • Separate Y-DNA or mtDNA testing not offered
  • Lacking targeted genealogical DNA projects on website
  • No ability to upload raw DNA data from similar services
  • No ability to compare shared chromosomal segments via website

AncestryDNA Cost

  • $99 DNA testing kit (saliva sample)
  • $9.95 shipping
  • Get results in 6-8 weeks

Ancestry DNA Coupon

AncestryDNA often has time-sensitive coupons!

Are Customers Satisfied With AncestryDNA?

So, what do AncestryDNA customers have to say about their services and results? As part of our AncestryDNA kit reviews, we compiled both positive and negative feedback from real users we found around the web. See below for a sampling of our findings.

Positive AncestryDNA Reviews

I was adopted 57 years ago and did my dna through ancestry for my family to have an idea of their heritage. I have to say, everything in my results were right on. Within 2 weeks of getting my results I had found my birth mother & 2 brothers from 1 dna match!! I’ m not a genealogist and I didnt even know how to maneuver around the site, let alone understand it all. Thats how accurate the results were. This is an incredible reunion story for sure. Thanks Ancestry!!!. – Sandi, 7/18/2017

My DNA testing was spot on, based on following my ancestors back for 10 or more generations on Ancestry. I was offered the chance to upgrade my membership and they refunded the difference between the original and the updated memberships. Yes, there are times the Ancestry system jams up. What big website doesn’t jam? Ever try to order something on Amazon? I, personally, am totally satisfied with, despite the rare glitches in the system. – Sally C., SiteJabber 8/30/2016

Negative AncestryDNA Reviews

I have done my research on my dad’s side and I know the his father’s side is part German, why was there no trace of that on my test? It’s like it’s all my mother’s traits but I was doing research on my dad’s side and came across some Jewish names which the test picked up a trace of that but not the German? – Brittany D., SiteJabber 7/17/2017

The 6-8 weeks for results is not even the minimum, they started my test 8 weeks after they received it, and 10 weeks later they said they could not complete the testing! No refund, nothing… Their solution is to start all the process from zero again… – Kutay, 6/7/2107

What Can You Find From Your DNA?

One of’s most exciting features is the ability to have your DNA analyzed, allowing you to drill down into your family history. Check out this video to learn more about their DNA analysis.

Where Does AncestryDNA’s Test Shine?

Visit AncestryDNA’s Website

If you’re searching for living relatives or trying to fill in gaps in your family tree, AncestryDNA’s testing services is a top choice. Why?’s DNA database is massive, so you’re more likely to find DNA matches with others who’ve tested with their service. They also have an extensive database of historical records to help you trace your ancestors. If you’re looking for health-related results, AncestryDNA doesn’t offer those. But from an ancestry standpoint, this test is one of the best. Learn more about how DNA testing works.

Would you encourage others to use AncestryDNA’s test?

An international traveler since she was under 10 years old, Sally loves exploring the world’s mysteries first hand. Her favorite destinations? Greece and the British Virgin Islands. She grew up learning to question, explore, and discover new things and ideas — it’s probably why she went into journalism as a career! She loves what the Internet has brought to research and exploration, but she still hits the ground to travel whenever she gets the chance.

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1 Comment on "AncestryDNA Test Reviews: Want to Find DNA Family Matches?"

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Sharon S
You mention a con as separate Y-DNA or mtDNA testing not being offered. What is Y-DNA and what is mtDNA testing?

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